Can't Use Your Tickets?
Can't Use Your Tickets?
 

Classics Series
Chorale Season
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Something has come up and you can't attend a concert for which you have tickets? While the Symphony cannot refund the cost of your tickets, there are several things you can do:

Season Subscribers

  • Give your tickets to friends or family to use in your place.
  • Exchange your tickets for another performance. Ticket exchanges are a benefit of being a season subscriber, no matter what series you have subscribed to:
    • More Than 5 Business Days Prior To Concert:
      • Return the tickets you cannot use to the Ticket Office along with a note giving the name your subscription is under and instructions about what performance you wish to exchange to:
Symphony Silicon Valley
Attention: Ticket Office
PO Box 790
San Jose, CA 95106-0790
      • Your new tickets will either be mailed to the address on your subscription account or held for you at Will Call.
    • Less Than 5 Business Days Prior To Concert:
      • Call the Symphony Ticket Office for instructions: (408) 286-2600 x 2
        • Hours: Monday through Friday, 10 AM to 5 PM
  • Donate your tickets to the Symphony to resell. You will receive a tax deduction for the value of the tickets:
    • More Than 5 Business Days Prior To Concert:
      • Return the tickets you cannot use to the Ticket Office along with a note giving the name your subscription is under and stating that you wish to donate the tickets to the Symphony:
Symphony Silicon Valley
Attention: Ticket Office
PO Box 790
San Jose, CA 95106-0790

Individual Concert Ticket Holders

  • Give your tickets to friends or family to use in your place.
  • Donate your tickets to the Symphony to resell. You will receive a tax deduction for the value of the tickets:
    • More Than 5 Business Days Prior To Concert:
      • Return the tickets you cannot use to the Ticket Office along with a note giving the name and address your tickets were purchased under and stating that you wish to donate the tickets to the Symphony:
Symphony Silicon Valley
Attention: Ticket Office
PO Box 790
San Jose, CA 95106-0790

© 2014 Symphony Silicon Valley
P.O. Box 790, San Jose, CA 95106-0790
325 South First Street, San Jose, CA 95113
Phone or Fax: (408) 286-2600

Supported, in part, by a Cultural Affairs grant from the City of San José